Returns & Exchanges

All merchandise sold at is American made or union-made. We fully guarantee our merchandise to be free of manufacturing defects and will accept any defective item for full refund or exchange.

Clothing will accept returns for full refund on unworn and unwashed apparel
Unworn and unwashed clothing can always be exchanged for a different size or color – for shirts with the standard NATCA logo
Upon receipt, we will process your return and will issue your full refund of merchandise value to your original payment within 10 business days


Non-apparel or stock items will be exchanged in the same manner provided there is an inherent manufacturing defect.


Clothing items that have been personalized in any manner cannot be returned or exchanged
– bargaining unit name, facility name or other identify logo other than the NATCA logo; NATCA name or NATCA abbreviation
– sleeve embroidery

If the above conditions are met, customers may contact us toll-free at 800-266-0895, between the hours of 9-5 EST Mon-Fri, whereupon detailed instructions will be given for the return of item.