Returns & Exchanges

All merchandise sold at NATCAstore.com is American made or union-made. We fully guarantee our merchandise to be free of manufacturing defects and will accept any defective item for full refund or exchange.

Clothing

Clothing can be returned or exchanged up to 30 days from time of purchase.  Once an item is exchanged, it cannot be returned.
Clothing must be unworn and unwashed in exchange for a different size or color.
Customer will ship the items for the exchange or return within 2 weeks from day of return authorization.
Upon receipt, we will process your return and will issue your full refund of the item value to your original payment within 10 business days.

Stock

Non-apparel or stock items will be exchanged in the same manner provided there is an inherent manufacturing defect.

EXCEPTION

Clothing items that have been personalized in any manner cannot be returned or exchanged
– bargaining unit name, facility name or other identify logo other than the NATCA logo; NATCA name or NATCA abbreviation
– sleeve embroidery

Clothing that has been worn and washed cannot be exchanged or receive a refund

If the above conditions are met, customers may contact us toll-free at 800-266-0895, between the hours of 9-5 EST Mon-Fri, whereupon detailed instructions will be given for the return of item.