All merchandise sold at NATCAstore.com is American made or union-made. We fully guarantee our merchandise to be free of manufacturing defects and will accept any defective item for full refund or exchange.
Non-apparel or stock items will be exchanged in the same manner provided there is an inherent manufacturing defect.
Clothing items that have been personalized in any manner cannot be returned or exchanged
- bargaining unit name, facility name or other identify logo other than the NATCA logo; NATCA name or NATCA abbreviation
- sleeve embroidery
If the above conditions are met, customers may contact us toll-free at 800-266-0895, between the hours of 9-5 EST Mon-Fri, whereupon detailed instructions will be given for the return of item.