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Privacy Policy

The National Air Traffic Controllers Association (NATCAstore.com) takes your privacy very seriously. We do not sell, share or rent any personally identifiable information about you. If you have any questions or concerns about this privacy policy, please e-mail Lew Zietz at lzietz@natcadc.org .

Anonymous vs. Personally Identifiable Information
Information collected online is often defined as being either anonymous or personally identifiable. Anonymous information is information that cannot be tied to a specific individual. For example, we might know that 25,000 people visited NATCAStore.com in a month, which is "anonymous" information, but we do not know information such as the names or addresses of the visitors. Personally identifiable information is information that tells us specific information about a user. For example, if you provided your name and home address to us, that would be personally identifiable information.

Anonymous Information Gathered Automatically
Our web servers automatically collect and store anonymous information about your visit including, but not limited to:

  • The Internet domain name (for example, "xcompany.com" if you use a private internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our web site;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The click-through rates;
  • The amount of time that you spend on our site;
  • The pages you visit and;
  • If you link this address from one web site to another

Personally Identifiable Information
In some areas of this Web site we ask for voluntary contact information. For example, if you wish to get more information or have questions about the site, you click on “Contact Us” in the NATCA Store home page. You must include a valid email address and contact number if you desire a response. If you prefer to contact us via U.S. postal mail, telephone or fax, please use the following contact information:

NATCA Store

1325 Massachusetts Avenue, NW
Washington, DC 20005
Phone: (202) 628-5451
Fax: (202) 628-9558

Customers may create an account to store shipping information. However, no credit card information is stored on the server. We use this information to research prior orders or to verify shipping information only.

How We Use Information Collected
We use information collected from this site for several purposes:

  • We use the anonymous information gathered automatically by our web server to determine overall site traffic, popularity of areas of the site, what our users are looking for, and where our users are linking to us from. Aggregate information may be provided to our member organizations for statistical reporting.
  • If you are a member of the National Air Traffic Controllers Association and elect to access the “Members Only” section of the site, you will use your issued username and password to access the site. This username and password combination is issued through authenticating a user with their membership identification number.
  • If you contact us by e-mail with questions about our privacy policy or site; or a request for more information or publications and request a response, we will use any personally identifiable contact information you provide to respond to your request. We will not contact you unless it is specifically requested and we will not use any personally identifiable information in any way not outlined in this privacy policy.
  • We will not provide any personally identifiable information to any third parties without your consent, except that we reserve the right to provide personally identifiable information to third parties if we reasonably believe that the release of information is necessary: (1) to comply with legal requirements or legal process; (2) to protect and defend the rights or property of the National Air Traffic Controllers Association; or (3) to protect the other users of the site or the public.

Children's Online Privacy Protection Act (COPPA).  We do not solicit or knowingly collect information from minors under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). For more information about COPPA, please visit: http://www.ftc.gov/privacy/coppafaqs.shtml  


Correcting or Deleting Submitted Information

If you feel any information you submitted is incorrect, or if you wish to have us delete any submitted information, please e-mail Charry Jimenez at cjimenez@natcadc.org .  

Cookies
To track your order while you create it, we use a certain type of Cookie - what is known as a "session" cookie. Cookies are data a Web site can send to your browser. Session cookies (also known as session variables) are kept in your browser's memory and are purged after your browser session is over. Session cookies are used to keep track of passwords, preferences, orders, and various other aspects of a user's "session" within a Web site. We do not make use of "persistent cookies" - another type of cookie that, when used, are stored on your hard drive and can be used to track Web users over time and across Web sites.

To protect your privacy, be sure to close your browser completely after you have finished conducting business with a Web site that uses cookies. If you are concerned about the potential use of information gathered from your computer by cookies, you can set your browser to prompt you before it accepts a cookie. Most Internet browsers have settings that let you identify and/or reject cookies. These settings are usually located under "Tools" on your browser toolbar.

Security and Intrusion Detection
For site security purposes, and to help make this site available to all users, we employ software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Be aware that no transmission of data over the Internet can be completely secure. We do not employ secure socket layer (SSL) encryption or like technology.

Notification of Changes
We may change this policy over time. If we decide to change our privacy policy, we will post those changes on the home page of this web site so our users are aware of what information we collect; how we use it and under what circumstances, if any, we disclose it. Your continued use of the site after these changes are posted constitutes your agreement to the changes with regard to any information collected.

International Users
Regardless of where you live or do business, by using this web site, you agree that we may collect, use and transfer your information as described in this privacy policy.

Other Web Sites and Links
NATCAstore.com contains links to other web sites. If you choose to use any of these links, you will be leaving our web site and going to a third party (external) web site. Protection of your privacy at these linked sites will be governed by the privacy policy at that third party site. We encourage you to read the privacy policies at these third party sites. We are not responsible for the privacy practices at these third party sites, or for the use of any information that you provide at these third party sites.

Submitted Artwork: Logos must be in full compliance with laws governing copyrights and trademarks, and the rules of NATCA for trademark/logo compliance. For a complete and detailed summary of rules, please refer to http://www.natca.org/members/trademark.msp.  You will need to use your issued username and password to access the site before obtaining the information.


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